Frequently Asked Questions

FAQ

Here we have collected the most frequently asked questions. Please read them before contacting support.

Orders and Returns

What payment methods can I use?

You can use all the major credit cards. If you are a customer with established customer relationship with HyTest Ltd. you are able to use invoice as a payment method on our online shopping checkout process. If invoicing option is not activated for you although you are repeated customer, please contact hytest@hytest.fi and notify us.

Can I split my order to ship to different locations?

Yes, you can order to a different shipping location other than your billing location or any other location

How can I order?

You can order easily using our online platform. When you find a product you need, you can add it to cart, login and go through the ordering process. After the order is ready, you will receive order summary to your email. Order summary will also be stored to your account. You can also easily make reorders afterwards by clicking the “reorder” button on any of your previously made orders. After clicking the “reorder” button the cart will open and you can change quantities or products.

How do I return or exchange an item?

Order exchange is available in case of the product was damaged at the time of receiving the product

Payment Information

What payments methods are available?

Can I split my payment?

Orders And Returns

How do I return or exchange an item?

How do I cancel an order?

Still Have A Questions?

We will be happy to answer any questions you may have.